We have done this process over 400 times and the same patterns emerge every single time.

This is Cisco’s league table of the top 20 tasks…

What Really Matters: Focusing on Top Tasks

Not only do I love the fact that this sort of transparency is becoming more commonplace in our industry (which used to jealously guard every metric, no matter how trivial), but it also makes me feel even better about my decision this week to purchase a Cisco ASA over their competition (despite the terrible reseller experience they still make customers suffer through).